{"id":11,"date":"2025-06-28T05:08:35","date_gmt":"2025-06-28T00:08:35","guid":{"rendered":"https:\/\/naveedfragrances.com\/?page_id=11"},"modified":"2026-09-05T19:22:32","modified_gmt":"2026-09-05T14:22:32","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/naveedfragrances.com\/index.php\/refund_returns\/","title":{"rendered":"\u21a9\ufe0f Refund And Return Policy"},"content":{"rendered":"\n<div class=\"nf-policy\">\n <p class=\"nf-updated\">Last updated: September 2026<\/p>\n  <p class=\"nf-intro\">\n    At Naveed Fragrances, customer satisfaction is our priority. Every order is carefully inspected for quality\n    before it leaves our facility. Please read our refund and return policy below.\n  <\/p>\n\n  <h2>\ud83d\udeab No Returns or Exchanges<\/h2>\n  <p>\n    Due to the personal and hygienic nature of fragrances, we do not accept returns or exchanges once an order\n    has been delivered. This applies to all products, including 50ml and 100ml bottles, Discovery Boxes, sample-sized\n    products, and Sale or Promotional items.\n  <\/p>\n  <div class=\"nf-highlight-box\">\n    <p style=\"margin:0;\">\n      <strong>Please note:<\/strong> Screen and lighting conditions vary across devices, so the actual color or\n      texture of a product may look slightly different in person than it does in photos. This natural variation\n      is not considered a defect and is not eligible for return or exchange.\n    <\/p>\n  <\/div>\n\n  <h2>\u2705 Damaged or Incorrect Items<\/h2>\n  <p>\n    While we don&#8217;t accept general returns or exchanges, we stand behind the quality of what we send. If you\n    receive a <strong>damaged, defective, or incorrect item<\/strong>, we will make it right.\n  <\/p>\n  <div class=\"nf-warning-box\">\n    <p style=\"margin:0;\">\n      <strong>Report it within 3 days of delivery.<\/strong> Send us clear photos or a short video clearly showing\n      the issue along with the product packaging. This evidence is required for us to investigate and resolve\n      your case. Once received, our team will review it promptly and arrange a suitable resolution \u2014 a replacement\n      or a refund, depending on the situation. Please note that you are responsible for the cost of returning the items to us.\n    <\/p>\n  <\/div>\n\n  <h2>\ud83d\udcb3 Refund Processing<\/h2>\n  <p>\n    Where a refund is approved for a damaged or incorrect item, it will be processed to your original payment\n    method within 7\u201310 business days. Any original shipping charges are non-refundable.\n  <\/p>\n\n  <div class=\"nf-contact\">\n    <p><strong>Need help with an order?<\/strong><\/p>\n    <p>WhatsApp us at <a href=\"https:\/\/wa.me\/923101997444\">0310-1997444<\/a><\/p>\n  <\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: September 2026 At Naveed Fragrances, customer satisfaction is our priority. Every order is carefully inspected for quality before it leaves our facility. Please read our refund and return policy below. \ud83d\udeab No Returns or Exchanges Due to the personal and hygienic nature of fragrances, we do not accept returns or exchanges once an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naveedfragrances.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naveedfragrances.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naveedfragrances.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naveedfragrances.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/naveedfragrances.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":14,"href":"https:\/\/naveedfragrances.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1162,"href":"https:\/\/naveedfragrances.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/1162"}],"wp:attachment":[{"href":"https:\/\/naveedfragrances.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}